Thank you for visiting
American Student Tours®
American Student Tours may use email, phone calls, and direct mail to inform you
about tours we think will interest you. If you do not wish to receive these types
of communications, learn how you can opt out.
(Effective Dates: August 3, 2000 to Present)
American Student Tours has a long-standing policy of protecting customer privacy.
We believe that you should know what information we collect from you, as well as how that
information is used, disclosed, and protected. We have created this policy statement
(the "Policy") to explain our privacy practices and policies.
We will not sell or disclose your personal information to unaffiliated third parties
without your consent except as otherwise provided in this Policy. We may use information
about who you are, where and when you browse on the Web to provide you better service and enrich your user
experience when you sign up for one of our tours.
American Student Tours may make available shorter versions of this Privacy
Policy. These additional policies are intended only as summaries of this complete Privacy
Policy. This Policy applies to website users and customers who take one of our tours in
the United States. Collection, use, disclosure, and protection of personal information may
be subject to different regulation outside the United States.
American Student Tours will revise and update this Policy as it deems appropriate, including,
for example, if our practices change or if changes in the law so require. You should refer
back to this page for the latest information.
QUICK PRIVACY LINKS
The following brief summaries outline our Policy and then link to further detail. We also
provide you the means to communicate with us if you have any questions about this Policy.
This Policy also addresses what we do with information about you.
Does American Student Tours Collect Personal Information About Me?
Yes, American Student Tours collects personal information about you so that we can deliver information
or tour services you request. This happens automatically when you interact with us, such as when you
log into our website. Sometimes, American Student Tours buys commercially available marketing and sales
information from third parties so we can better serve you.
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Does American Student Tours Collect Information About Children Under the
Age of 18?
If we make available data collection, tour registration or your tour information online where a child informs us that he or she is under
the age of 18, we will ask a parent to confirm his/her consent in advance of further collection,
use or disclosure of personal information from that child.
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How Does American Student Tours Use Personal Information?
We use personal information for billing and collection purposes, to provide tour services or complete
transactions you have requested, and to anticipate and resolve problems with a tour you have signed up to attend. We
may also use this information to create and inform you of tours or services from American Student Tours
or others that may better meet your needs.
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When Does American Student Tours Disclose Personal Information?
We do not sell personal information to unaffiliated third parties. We will disclose personal
information to third parties to complete a transaction you have requested, such as a tour payment made by credit card, as part of the
terms and conditions for a particular credit card company, to collect on an account, or when we otherwise
have your consent to do so. We also may disclose personal information to third parties to
protect the rights and property of American Student Tours.
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experience for you.
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Does American Student Tours Use Web Beacons?
Not at this time. American Student Tours plans to use Web beacons, also known as Web bugs, on our sites so that
we can identify you and deliver you the services you request. However, American Student Tours
does not permit third parties to use Web beacons linked to personal information on our site.
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Does American Student Tours Place Advertising on Other Web Sites?
American Student Tours currently does not use third-party advertising companies to place our ads on the
Internet, and cookie and Web beacon technologies are planned to be used to measure the effectiveness of
those ads. You should know that the use of such cookies is subject to the third parties'
privacy policies, and not the policy of American Student Tours .
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How Secure Is Information About Me?
We maintain a variety of physical, electronic, and procedural safeguards to guard your personal information.
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How can I Review Personal Information in my Account for Accuracy?
You can review the accuracy of the personal information in your account online
(go to My Account on this Web site) or by contacting our Customer Service Department
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Will This Policy Be Updated?
American Student Tours expects to update this Policy periodically. You should refer back to
this page often for the latest information and the effective date of any changes to
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To Whom Should I Direct Privacy Questions or Concerns?
You have several ways to contact us about questions of this Policy and about your tour services.
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privacy practices. When you use any American Student Tours webpage or tour service, you should
understand when and how personal information is collected, used, disclosed and protected.
We will not sell or disclose information to unaffiliated third parties without your
consent except as otherwise provided in this Policy. We may use information about
who you are, where and when you browse on the Web to provide you better service and enrich your
user experience when you sign up for one of our tours.
American Student Tours will revise and update this Policy if our practices change or if
changes in the law so require.
Information Collected About You
We collect a variety of personal information about users of our tour services. Personal
information is information that can be directly associated with a specific person or entity,
such as a name, address, telephone number, email address, or information about activities
directly linked to that person.
Our definition of personal information does not include "aggregate" information. Aggregate
information is data we collect about a group or category of tour services or customers from which
individual customer identities have been removed. For example, we could prepare a report that
indicates that a certain number of our customers always login at a certain
time of day at a specific location. Aggregate data helps us understand trends and customer needs
so that we can better consider new tour services or tailor existing tour services to customer desires.
The aggregate data also might be purchased by or shared with a third party.
Here are the types of personal and other information we collect. You should refer to the rest
of this Policy to see how we use, disclose, and protect that information:
We also may purchase email lists from third parties for advertising purposes. We only
purchase lists of individuals who have allowed third-party use of their email address
for marketing purposes. If you have previously requested to participate in an email
advertising program, the information we receive may include your name, information on
previous transactions, or any other personal information you have provided.
Information You Give Us
We collect information you give us when you register for a trip arranged by American Student Tours. For example, you may provide us a
billing address and credit information, when signing up for a tour.
Automatically Collected Information
We automatically receive certain types of information whenever you
interact with us. For example, when you visit a American Student Tours
Web site, our systems automatically collect your IP address and the
type of browser you use. When you browse the web, our
systems log the Web sites you visit.
Information from Other Sources
We may obtain information about you from outside sources and add it
to or combine it with your account information. For example, we may
receive credit information for purposes of payment for a tour. We
also may use commercially available demographic and marketing
information from third parties to help us better serve you or inform
you about tour services that we think will be of interest to
you. We sometimes receive updated address information
from third parties or other sources so that we can correct our
records and deliver information to you more easily.
American Student Tours recognizes that parents often purchase our tour services for
family members, including minors. Any information collected that appears to be the personal information of the actual tour participant will
be treated as such under this Policy. If we make available offers where a child informs us that he or she is under the age of 18, we will ask a parent to
confirm his/her consent in advance of further collection, use or disclosure of personal
information from that child.
In a Business Agreement, our customer is a business or other entity purchasing tour service
for employees or other authorized users. If you receive certain benefits through a
business or government customer's agreement with us, this Policy will generally govern
your personal information. However, if you receive tour service where a business or government
entity pays American Student Tours for your tour or is otherwise liable to American Student Tours for the cost of a tour
(for example, as a guarantor if you fail to pay), we may share your account information
with that entity. If you receive certain benefits tied to a Business Agreement, but you
are liable for your own balance due, then we may share enough account information with that
entity to verify your continuing eligibility for inclusion on a tour. Please contact American Student Tours
if you have any questions about who is the liable party on your bill.
Children's Online Privacy Protection Act
If we make available offers and products online where a child informs us that he or she
is under the age of 18, we will ask a parent to confirm his/her consent in advance of
further collection, use or disclosure of personal information from that child.
Use of Personal Information
In general, we use personal information to serve our customers, to
enhance and extend our customer relationship, and to enable our
customers to take maximum advantage of tour services we
think they would enjoy. For example, by understanding how you use
our Web site, we are able to customize and personalize your
experience. More specifically, we use personal information for
billing purposes, to provide tour services or complete transactions you
have requested, to anticipate and resolve problems with your
tour services, and to create and inform you of tours or services from
American Student Tours or others that better meet your needs.
American Student Tours uses email, phone calls, and direct mail to inform you about tours or
services we think will interest you. You can modify your preferences
on receiving these types of communications:
If you are currently registered for a trip arranged by American Student Tours and wish to
change your preferences on receiving these types of
communications, you can do one of the following to tell us your
Send an email message to our
Customer Service Department
"My Profile" page, if you manage your tour payment account online.
Call your Tour Director or Tour Coordinator.
While you may choose not to receive marketing information from us, you
will continue to receive invoices as long as you have a balance due for a tour that you have signed up to attend.
You should review the following section to understand when American Student Tours
discloses personal information to third parties.
Disclosure of Personal Information
Information about our customers is one of our most important business assets, and therefore we strive to
protect it and keep it confidential. We do not sell personal information to third parties without your
consent. When and what types of information American Student Tours discloses depends on the tour service and in
some cases the choices you have made.
American Student Tours will not disclose personal information other than in accordance with this Policy.
In general, that means that you must consent to the disclosure in advance. Depending on the tour service,
we may obtain your consent in a number of ways, including:
We share personal information with third parties as necessary to complete a transaction, perform
a tour service on our behalf (such as enhancing our ability to serve you better), or perform a tour service
that you have requested. When the third party acts solely on our behalf, American Student Tours does not
allow them to use your information for other purposes. For example, our credit card vendors process and print
your billing statement on our behalf. They can only use the personal information we give them to
produce the billing statement. When we write off an account for non-payment, American Student Tours
sometimes discloses personal information about the account to third parties such as credit bureaus.
Credit bureaus may use the personal information to update their records.
Online by clicking a button
From time to time you may be able to participate in contests, giveaways, or other similar promotions we
sponsor. Except as explained otherwise in the rules for a particular contest, giveaway, or promotion, any
personal information you provide will be used in accordance with this Policy.
In addition, from time to time you may be able to participate in our surveys to help us improve our
offerings and tour services. Except as explained otherwise in the survey, any personal information so
collected will be used for our internal purposes.
Under federal law, you have a right, and we have a duty, to protect the confidentiality of information you provide to us and the tour services you buy from us.
Information about our users, including personal information, may be
disclosed as part of any merger, acquisition, sale of company assets, or transition of tour service to another
tour operator, as well as in the unlikely event of an insolvency, bankruptcy, or receivership in which personal
information would be transferred as one of the business assets of the company.
Protection of American Student Tours and Others:
We release personal information when we believe
release is appropriate to comply with the law or in good faith reliance on legal process (e.g., court orders,
subpoenas, E911 information, etc.); enforce or apply our customer agreements; initiate, render, bill, and collect
for tour services; protect our rights or property, or protect users of those tour services from fraudulent,
abusive, or unlawful use; facilitate or verify the appropriate calculation
of taxes, fees, or other obligations due to a local, state, or federal government; or if we reasonably believe
that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure
of communications, or justifies disclosure of records, to a governmental entity without delay.
Cookies are small files placed on your computer's hard drive by a Web site when you visit.
These files identify your computer and record your preferences and other data about your
visit so that when you return to the site, the site knows who you are and can personalize
your visit. For example, cookies enable a Web site shopping cart to function so that you
only have to check out once. Consequently, cookies are often tied to the use of personally
identifiable information while using our site, and some functionality may be lost if you
In general, we plan to use, but do not currently use, cookies to collect information so that we can determine how to improve
our site by seeing which areas, features and tours are most popular; to personalize the
site and make recommendations based on tours you have liked in the past as well as to
improve the site experience; and to complete transactions you have requested. Advertisers
that serve ads on our site may also use their own cookies. Such outside cookies are governed
by the privacy policies of the entities placing the ads, and are not subject to this Policy.
We also plan to use, but do not currently use, a session-based cookie that maintains a user's session for continuity of navigation
while viewing the site. After closing the browser the session cookie simply terminates.
American Student Tours Use of Web Beacons
A Web beacon, also known as a Web bug, is a small, graphic image on a Web page, Web-based document or in
an email message that is designed to allow the site owner or a third party to monitor the address and other
information of the computer viewing the item. Web beacons are often invisible to the user because they are
typically very small (only 1-by-1 pixel) and the same color as the background of the Web page, document, or
email message. Web beacons are represented as HTML IMG tags in the Web page; users can click on "view profiles"
of the Web page to see whether the page is using a Web beacon. Web beacons collect the IP address of the computer
that the Web beacon is sent to, the URL of the page the Web beacon comes from, and the time it was viewed. Web
beacons can also be linked to personal information.
American Student Tours does not place Web beacons that link to personal information on other sites, nor does it permit
third parties, to place them on our site. American Student Tours does not currently use Web
beacons itself but may in the future link a particular beacon to personal information. For example, we may use a beacon to ensure
a user can flip between tour registration, customer service and our account information or group tour page and still be recognized as our
American Student Tours Placement of Advertising on Other Web Sites
tagging to measure the effectiveness of our ads. To measure advertising effectiveness and offer selective
ad content, the ad serving companies may use anonymous information about your visits to our and other Web
sites. But the ad serving companies use an anonymous number to identify you, NOT your name, address, phone
number, email address, or anything that personally identifies you. The use of such cookies is subject to
Internet and Information Security
We maintain a variety of physical, electronic, and procedural safeguards to guard your personal
information. For example, we use accepted tools and techniques to protect against unauthorized
access to our website and personal data obtained by American Student Tours. Also, we grant access to personal information about you to employees who need to know that information to provide tour services to you. In addition,
we work to protect the security of your personal information when you are registering for a tour via
the American Student Tours Web site by using well-known Internet encryption technologies like Secure Sockets
Layer (SSL). We also use encryption technologies to protect your account information when you are
viewing your account on our Web site. You should be aware that American Student Tours has no control over the
security of other sites on the Internet you might visit, interact with, or from which you buy tour services.
Updating this Policy
American Student Tours will revise or update this Policy as it deems appropriate, including for example, if our
practices change, as we change existing or add new tour services, as we develop better ways to inform you of
tours we think will be of interest, or if the law so requires. You should refer back to this page often
for the latest information and the effective date of any changes.
If, however, users' personally identifiable information will be used in a manner materially different
from that stated at the time of collection, we will notify users via posting on this page for 30 days
before the material change is made. Users will have a choice as to whether or not their information will
be used in this materially different manner.
American Student Tours is committed to the policies set forth in this Policy.
Customer Service Department.
Monday - Friday 9:00am-5:00pm
Please send questions and comments to either our Customer Service Department or our Sales Department
call us toll-free at: (877)801-6398
Experience The Difference With American Student Tours
"Well Done Is Better Than Well Said" - Benjamin Franklin
American Student Tours
Address: Login for Directions and Map
Phone: (877) 801-6398
Fax: (480) 393-5099
Serving the Student Tour Market Since 1989
Travel Agency Accreditation:
Washington D.C. Guides Association
Registered Seller of Travel UBI# 602 059 780 000
California Residents CST # 2093359-40